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Bug #4622

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AB BE

Unable to Reorder Previously Purchased Product

Bug #4622: Unable to Reorder Previously Purchased Product

Added by ashokbalaji B 5 days ago. Updated 3 days ago.

Status:
Resolved
Priority:
High
Assignee:
balaji E
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Module: Order History
Sub Module: Reorder
Environment: Web

Description:
When a user tries to reorder the same product from an already completed order, the Reorder action fails.

Steps to Reproduce:

Open Order History.
Select an existing order.
Click Reorder.
Try to reorder the same products.

Actual Result:
An error message is displayed: “Unable to reorder. Please try again.”

Expected Result:
The previously ordered products should be successfully added to the cart when clicking Reorder.


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Files

clipboard-202608181444-kafoq.png (235 KB) clipboard-202608181444-kafoq.png ashokbalaji B, 08/18/2026 02:44 PM

BE Updated by balaji E 3 days ago Actions
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 #1

  • Status changed from New to Resolved
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